Management Matters 

(See, Solve, Share, Coach)

  • About

  • Management System 3.1

  • The Research

  • Interactive Model

  • Glossary

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    1. Design and Operate Work to See Problems (See Problems)
    • 1 min

    1. Design and Operate Work to See Problems (See Problems)

    "Every system [organization] is perfectly designed to achieve the results it gets...a system must be managed”. W. Edwards Deming. Design w...
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    2. Solve Problems Close in Person, Place & Time (Solve Problems)
    • 1 min

    2. Solve Problems Close in Person, Place & Time (Solve Problems)

    Rule Statement: Engage in disciplined problem solving as close to person, place and time of their occurrence to ensure they do not spread...
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    3. Capture and Share Knowledge from Solving Problems (Share Knowledge)
    • 1 min

    3. Capture and Share Knowledge from Solving Problems (Share Knowledge)

    Rule Statement?: Capture the knowledge gained from solving problems and share across the organization to ensure the organization only has...
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    4. Managers Coach their Team (Capabilities 1 - 3)
    • 1 min

    4. Managers Coach their Team (Capabilities 1 - 3)

    Rule Statement: Managers coach their team to develop the capabilities to design and operate work to see problems, solve those problems as...
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