1 min1. Design and Operate Work to See Problems (See Problems)"Every system [organization] is perfectly designed to achieve the results it gets...a system must be managed”. W. Edwards Deming. Design...
1 min2. Solve Problems Close in Person, Place & Time (Solve Problems)Rule Statement: Engage in disciplined problem solving as close to person, place and time of their occurrence to ensure they do not spread...
1 min3. Capture and Share Knowledge from Solving Problems (Share Knowledge)Rule Statement?: Capture the knowledge gained from solving problems and share across the organization to ensure the organization only has...
1 min4. Managers Coach their Team (Capabilities 1 - 3)Rule Statement: Managers coach their team to develop the capabilities to design and operate work to see problems, solve those problems as...