The Research Question:

Given that industry competitors have access to the same…
  • Resources
  • Labor Pool
  • Technologies
  • Capital Markets
  • Supplier Base
  • Best Practice, etc
Why do some organizations “deliver more value, in less time, at less cost” to customers?
Better, Faster, Cheaper

The Answer: Management Matters

Four Capabilities of Problem Solving 
Four Integrated Components

The Result: Competitive Advantage 

Faster Rate of Learning by Solving
Problems of Organizational Integration
Delivering Products with Twice the Value, Half the Cost, Half the Time

The Four Components (Research)

The Four Capabilities (Research)