The Research Question:
Given that industry competitors have access to the same…
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Resources
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Labor Pool
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Technologies
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Capital Markets
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Supplier Base
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Best Practice, etc
Why do some organizations “deliver more value, in less time, at less cost” to customers?
Better, Faster, Cheaper
The Answer: Management Matters
Four Capabilities of Problem Solving

Four Integrated Components

The Result: Competitive Advantage
Faster Rate of Learning by Solving
Problems of Organizational Integration

Delivering Products with Twice the Value, Half the Cost, Half the Time
