The Research Question:
Given that industry competitors have access to the same…
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Resources
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Labor Pool
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Technologies
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Capital Markets
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Supplier Base
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Best Practice, etc
Why do some organizations “deliver more value, in less time, at less cost” to customers?
The Answer: Management Matters
Four Capabilities of Problem Solving
Four Integrated Components
The Result: Competitive Advantage
Faster Rate of Learning by Solving
Problems of Organizational Integration
Delivering Products with Twice the Value, Half the Cost, Half the Time
The Four Components (Research)
The Four Capabilities (Research)