Management System 3.1 (see solve share)

Management Matters

(See, Solve, Share, Coach)

Management System 3.1 (Open Source)

8 min

Overview of the Management System 3.1 (Open Source Reference Model)

Overview The Management System (Open Source) leverages the cumulative knowledge of management practitioners and evidenced based research ...

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Download an overview of the Management System 3.1 (Open Source Reference Model)

A Department of Defense resourced management system

Developed by management practitioners with support from former Toyota Managers

Built upon evidenced based practice (no trademarks or fads)

Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)

The Four Integrated Components

Product (Rules, Ideal Condition & TTP's)

Rule Statement: Prioritize and develop products that solve the customer's "job to be done" with no "cost of delay". Ideal Condition: 100%...

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Structure (Rules, Ideal Condition & TTP's)

Rule Statement: Structure the role relationships (vertical and functional) to solve problems that deliver products of value. Ideal Condit...

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Process (Rules, Ideal Condition & TTP's)

Rule Statement: Develop the process to deliver “just in time” (right product, right qty, right time, right cost). Ideal Condition: On-dem...

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People (Rules, Ideal Condition & TTP's)

Rule Statement: Develop and deliver capable people “just in time” (right role, right qty, right time). Ideal Condition: Commitment to the...

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The Four Capabilities

1. Design and Operate Work to See Problems (See Problems)

"Every system [organization] is perfectly designed to achieve the results it gets...a system must be managed”. W. Edwards Deming. Design w...

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2. Solve Problems Close in Person, Place & Time (Solve Problems)

Rule Statement: Engage in disciplined problem solving as close to person, place and time of their occurrence to ensure they do not spread...

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3. Capture and Share Knowledge from Solving Problems (Share Knowledge)

Rule Statement?: Capture the knowledge gained from solving problems and share across the organization to ensure the organization only has...

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4. Managers Coach their Team (Capabilities 1 - 3)

Rule Statement: Managers coach their team to develop the capabilities to design and operate work to see problems, solve those problems as...

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