Role Responsibilities: TTP's to define the specific role responsibilities (formalizes accountabilities).
Overview: The overall rule for structure requires the manager to structure the vertical & functional role relationships to enable a cross-functional flow of products/services involves defining the specific role responsibilities (i.e., formalizing accountabilities).
Grove, Andrew S. High Output Management. Vintage Books. New York, NY. 1983.
Spear, Steven S. The High Velocity Edge.